Privacy Policy

Introduction

KoeVita ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Make enquiries about our products
• Subscribe to our communications
• Contact us via email or phone

This information may include your name, email address, phone number, postal address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Process and fulfill your requests
• Send you information about our products and services
• Improve our website and services
• Comply with legal obligations
• Prevent fraudulent activities

Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

• Consent: When you have given clear consent for us to process your personal data
• Contract: When processing is necessary to fulfill a contract with you
• Legal obligation: When we need to comply with the law
• Legitimate interests: When processing is in our legitimate business interests

Disclosure of Your Information

We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Law enforcement or regulatory authorities when required by law
• Professional advisers including lawyers and accountants

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under UK GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us at [email protected]

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please refer to our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

KoeVita
61 High Street
Kettering NN16 8SY
United Kingdom
Email: [email protected]
Phone: +44 1536 828 417